How to Festival
How do I buy a pass?
1. Navigate to the Pass purchase page.
2. Select the BUY button.
3. In the pop-up window, enter your email address if you already have an account in Eventive, and then your password. If you do not have an Eventive account, enter your email address, your name, and create a password to register. (Remember your login email and password for ordering tickets!)
4. Checkout with your credit card information.
I have a pass. How do I order tickets?
1. From the homepage, find a film you want to attend and select the Purchase Ticket button.
2. LOGIN to Eventive (icon in the upper right corner).
3. Select the Order Ticket button. A drop-down will ask you to order the ticket with your pass ($0) or buy an additional ticket (at cost).
4. To order additional tickets, select the SCHEDULE icon in the upper-right corner to see a full line-up and order more tickets.
I don't have a pass. How do I order individual tickets?
1. Navigate to the festival Schedule (bottom of the homepage).
2. Select Order Tickets for in-person films or the Pre-Order Now button for virtual films.
3. In the pop-up window, enter your email address if you already have an account in Eventive, and then your password. If you do not have an Eventive account, enter your email address, your name, and create a password to register. (Remember your login email and password for ordering tickets!)
4. Checkout with your credit card information.
5. To order additional tickets, select the SCHEDULE icon in the upper-right corner to see a full line-up and order more tickets.
How do I order tickets for the Community Events?
Pre-Festival Kickoff & Dance Party
Hosted by Sedonya Conscious Living Center
Friday, November 4 at 7:30pm-9:00pm
You must take ACTION and pre-order your tickets for this partner-hosted event:
FREE to first 30 passholders; pre-registration required. Passholders, the promo code for free entry is in your pass confirmation email.
After 30 have registered, the entry fee is $22.
Tickets: https://sedonya.punchpass.com/classes/11891556
First-come, first-served
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Soulful Sound Healing Integration, Closing Event
Hosted by Sedonya Conscious Living Center
Sunday, November 6 at 3:00pm-4:30pm
You must take ACTION and pre-order your tickets for this partner-hosted event:
Free to first 25 passholders; pre-registration required. Passholders, the promo code for free entry is in your pass confirmation email.
After 25 have registered, the entry fee is $33.
Tickets: https://sedonya.punchpass.com/classes/11887957
First-come, first-served
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The below benefits require no extra action and are available to Passholders only:
Healthy Happy Hour
SPAC Lobby Balcony
Saturday November 5 at 5:15pm – 6:30pm
All-Access Passholders have the option to partake in the wholesome, vegan, culinary delicacies from ChocolaTree as well as complimentary beverages from Wild Tonic on the balcony of SPAC lobby. (Your badge is required for entry.)
VIP Opening Night Party
Pisa Lisa, Village of Oak Creek
Saturday November 5 at 9:30pm – 11:30pm
Pisa Lisa opens its doors to welcome festival attendees to celebrate ILLUMINATE with savory bites, complimentary kombucha and a full cash bar. Mingle with filmmakers, speakers, and attendees, and commemorate all the festival has to offer in Sedona’s newest restaurant.
Passholders only. (Your badge is required for entry.)
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Open to the community:
Conscious Community Brunch
ChocolaTree, West Sedona
Sunday November 6 9:30am-11:30am
Connect with your ILLUMINATE community. Diners will be able to purchase off the menu, and the first 50 ILLUMINATE passholders will receive $25 gift cards at the door toward their meal purchase. Limited parking. Excess parking will be available at the Bashas’ parking lot with shuttle transportation provided by Fojol Bros available to ILLUMINATE passholders and public attendees.
I have other questions. What do I do?
1. How to watch virtual films, plus common technical questions and customer support questions and answers are listed on our FAQ page.
2. For technical issues, check the Eventive Help Center. This includes device compatibility, how to connect to Roku, AppleTV and Fire, black screen and sound issues, etc.
3. For pass, ticketing or festival questions, send an email to Customer Support. If your problem is urgent, call 928-421-1108. We will call you back if we are currently helping others.